Viona

Customer Analytics

Customer segments and behavior

+86

1,284

Total Customers

86

New (30d)

-3

14

Churn Risk

42

VIP

Customer Segments

SegmentCustomersRevenueGrowth
Enterprise1281.8M+18%
SMB6422.4M+12%
VIP421.2M+24%
Active386980K+9%
At risk14120K-6%

Enterprise Clients

Large-scale enterprise customer segment

SMB Segment

Small and medium business customers

VIP Customers

Highest revenue-generating customers

Active Customers

Customers with transactions in last 90 days

Prospects

Potential customers awaiting conversion

Churn Risk

Customers with declining engagement