Support & System Status
Tickets, SLA metrics, and documentation
System Status
All Systems OperationalSLA Uptime
99.99%
API Gateway
99.998%Data Ingestion
99.995%Risk Engine
99.992%Authentication
100.000%Reporting Service
98.840%Notification Dispatch
99.990%Support & System Status
| Ticket ID | Subject | Priority | Status | Last Update |
|---|---|---|---|---|
| TKT-3401 | Ingestion pipeline timeout on eu-west-1 | High | Open | 14:22 |
| TKT-3398 | API rate limit increase request | Medium | Pending | 12:15 |
| TKT-3395 | Dashboard chart rendering issue | Low | Resolved | 10:48 |
| TKT-3390 | Kubernetes node autoscaling config | Medium | Open | 09:30 |
| TKT-3387 | Audit log export format change | Low | Closed | 08:05 |
| TKT-3382 | RBAC permission mapping for new team | High | Pending | 07:22 |